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The news doesn't stop there! WhatsApp is also preparing to introduce a new feature that will allow users to protect specific conversations with biometrics or a password. This measure aims to provide an extra layer of privacy and security for app users. According to information released by the website WABetaInfo, which specializes in the messenger, the “Locked Conversations” section will be added to the main screen of the application, allowing users to have more granular control over the privacy of their conversations. When a user locks the first conversation, the “Locked Conversations” section will be displayed on the “Conversations” screen, as demonstrated by released screenshots (see below). To access this section, you will need to confirm the identity of the account owner using your fingerprint or entering a PIN. This new functionality will give users the ability to protect sensitive or confidential conversations, adding an additional layer of security to the application. ain screen. Photo: Reproduction/WABetaInfo While it's a welcome addition in terms of privacy, some users have expressed concerns about the “Locked Conversations” section being overexposed on the app's main screen.
The current arrangement may reveal that the user has protected conversations, compromising the desired discretion with the new feature. A suggestion that has been widely commented on to improve usability concerns changing the section to the three-dot menu located in the top right corner of the application screen, providing a more discreet experience and keeping the main WhatsApp screen more organized. It is important to highlight that this functionality is still under development and may undergo revisions before being officially launched. Currently, only selected users have access to Industry Email List the feature through WhatsApp Beta version There is still no specific forecast for when the functionality will be available to all users, but wait for future updates and news! Discover ChatGuru: the innovative solution to boost your customer service business If you are looking for a solution that is truly innovative and involves creativity for your company, the time has come to discover ChatGuru.
Our platform's mission is to improve the customer service experience and boost business productivity, encouraging engaging and fruitful conversations between companies and their customers through WhatsApp , the most used application in Brazil. Instead of making consumers wait in line for support, ChatGuru acts as the first point of contact, answering questions and promptly guiding them through the sales process. With our powerful automation and optimization tools, your business can maintain a constant level of customer service availability. By linking your WhatsApp business account to our platform, you will have access to many ChatGuru features , including chatbots, quick responses, customer support rotation, advanced personalization and targeted marketing. Additionally, ChatGuru reports can be configured in the format that best suits your company's needs. Monitoring data can be sent directly to your inbox via email or WhatsApp, depending on the settings you choose. It does not stop there! By integrating ChatGuru with your current customer relationship management ( CRM ) software, your company saves even more time and effort, ensuring a complete and efficient experience.
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